AI-powered
Inbound Call Center
Multilingual agents handling support, orders and escalations with measured first-contact resolution.
AI-powered operations
Customer conversations, handled brilliantly.
Axis Group Italia runs inbound, outbound, marketing and back-office operations for brands that treat every call as part of the product.
24/7
Coverage
6+
Languages
<30s
Avg. answer time
IT
Incorporated
What we do
Four services, one operating standard: measurable, compliant and genuinely pleasant to be on the other end of.
AI-powered
Outbound Telemarketing
Compliant lead generation, appointment setting and retention campaigns with transparent reporting.
AI-powered
Marketing Services
Campaign strategy, creative and performance media that feed a pipeline your team can actually close.
AI-powered
BPO & Back Office
Data entry, order processing, verification and admin workflows run to strict SLAs.
Why Axis Group Italia
We combine an experienced Italian operations team with AI-assisted quality control, so volume never comes at the cost of tone, accuracy or compliance.
GDPR-aligned by design- Italy-incorporated entity with transparent governance
- AI-assisted quality monitoring on every conversation
- Senior operators, not scripts read at speed
- Flexible scaling for seasonal and campaign peaks
Let's talk
Tell us about your volumes, languages and targets — we'll come back with a staffing and pricing outline.
hello@axisgroupitalia.com- axisgroupitalia.com
- Via Ticino, 10, 20091 Bresso MI, Italy
- Italy Incorporated · P.IVA 14444010962