Privacy Policy

Axis Group Italia is a trading name of CATILUX SRLS, a company incorporated in Italy, P.IVA 14444010962, with registered office at Via Ticino, 10, 20091 Bresso MI, Italy. We act as data controller for the personal data described in this policy.

Contact: hello@axisgroupitalia.com

We collect the information you send us directly — such as your name, email address, company and the content of your enquiry — plus limited technical data (IP address, browser type, pages viewed) generated when you browse axisgroupitalia.com.

When we deliver call center, telemarketing, marketing or back-office services on behalf of clients, we act as data processor and handle end-customer data strictly on the documented instructions of that client.

To respond to enquiries, provide and improve our services, maintain security, and comply with legal and accounting obligations. Our legal bases are legitimate interests, performance of a contract, consent (where required, e.g. non-essential cookies) and legal obligation.

We use essential cookies and local storage needed to run the site and remember your cookie choice. Non-essential cookies are only set if you accept them in the banner; you can change your mind at any time by clearing your browser storage.

We share data only with service providers (hosting, email, telephony, analytics) bound by confidentiality, with our clients where we process on their behalf, and with authorities where legally required. Any transfer outside the EEA or the UK is protected by adequacy decisions or Standard Contractual Clauses.

We keep enquiry data for up to 24 months, client-related records for the duration of the contract plus the statutory retention periods required by Italian law, and technical logs for a short period for security purposes.

Under the EU GDPR (Regulation 2016/679) and, where applicable, the UK GDPR, you may request access, rectification, erasure, restriction, portability, and object to certain processing. Write to hello@axisgroupitalia.com and we will reply within one month.

You may also lodge a complaint with the Italian Garante per la protezione dei dati personali, or with the UK Information Commissioner's Office where UK GDPR applies.

We may update this policy from time to time. Material changes will be highlighted on this page with a revised date.